Privacy Policy
Welcome to LiveSkills Global ("we," "us," or "our"). At LiveSkills Global, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our e-skilling platform and job guarantee services (collectively referred to as the "Services").
By using the LiveSkills Global platform, you consent to the practices described in this Privacy Policy. Please take a moment to carefully read this Privacy Policy to understand how we handle your information.
1. Information We Collect
We may collect the following types of information when you use our Services:
1.1. Personal Information:
- Your name
- Contact information, including email address and phone number
- Demographic information, such as your age, gender, and location
- Educational and professional history
1.2. User-Generated Content:
- Any content you submit, post, or share on our platform, including comments, reviews, and forum posts
1.3. Payment Information:
- Information related to your financial transactions with us, such as credit card details or payment history
1.4. Technical Information:
- Log data, including your IP address, browser type, device information, and operating system
- Usage data, such as the pages you visit and the actions you take within our platform
1.5. Cookies and Tracking Technologies:
- We may use cookies and similar tracking technologies to collect information about your interactions with our platform. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We may use the collected information for the following purposes:
2.1. Providing and Improving Services:
- To provide you with access to our e-skilling platform and job guarantee services.
- To improve the quality, features, and functionality of our platform.
2.2. Communication:
- To respond to your inquiries, provide customer support, and send important notifications about the Services.
- To send you updates, newsletters, and promotional materials related to our platform (you can opt out of promotional emails at any time).
2.3. Personalization:
- To personalize your experience on our platform, including tailoring content and recommendations to your interests and preferences.
2.4. Legal Compliance:
- To comply with legal obligations, including tax and regulatory requirements.
2.5. Research and Analytics:
- To analyze user behavior and trends to enhance our platform and services.
- To conduct research and gather insights for business development and marketing purposes.
3. Disclosure of Your Information
We may share your information with the following entities:
3.1. Service Providers:
- We may engage third-party service providers to assist us in providing the Services, including hosting, payment processing, and customer support.
3.2. Business Partners:
- We may share information with our business partners, such as employers and educational institutions, as necessary to fulfill our job guarantee commitments.
3.3. Legal Compliance:
- We may disclose information to comply with applicable laws, regulations, or legal processes.
3.4. Business Transactions:
- In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.
4. Your Choices and Rights
You have the following choices and rights regarding your personal information:
4.1. Access and Correction:
- You may access and update your personal information through your account settings.
4.2. Deletion:
- You can request the deletion of your account and associated information, subject to legal and contractual obligations.
4.3. Opt-Out:
- You can opt out of receiving promotional emails by following the unsubscribe instructions in the email.
4.4. Data Portability:
- You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
5. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by email or by prominently posting a notice on our platform.